We are open and COVID-19 SECURE. Click here to find out more

Client Charter

Our promise to you

  • We will always greet you and your pet with a smile
  • We will always treat your pet as if it was our own, with total care and attention
  • Our veterinary surgeons and nurses are all RCVS qualified, and we are a training practice
  • In the consultation room, we will always listen to you to understand the nature of your concerns and explain the treatment options available to you
  • We will endeavour to discuss any costs with you before they arise
  • We will reguarly seek feedback to try and improve our service to you