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For 24 hour emergency cover, please call 01902 731127. Out of Surgery hours we provide care at your local emergency clinic based at St Georges Veterinary Clinic in Wolverhampton City Centre (next to Sainsbury's).
www.wolverhamptonemergencyvets.co.uk
What happens when you pet is admitted into the Emergency hospital?
We understand that this can be a stressful and daunting time for you. Hopefully the following information will help put your mind at ease a little.
Emergency transfer from another practice to the Wolverhampton St.Georges Hospital.
1. The vet from your own surgery will have phoned ahead to inform the hospital of your arrival and treatment required. On arrival you will be admitted by a qualified veterinary nurse or a vet to discuss the case. In cases of severe emergency your pet may be taken off you straight away to stabilise their condition. In all cases you will be asked to sign a consent form before you leave which allows us to carry out the discussed treatment.
2. Once the vet has completed the necessary tests/ investigation he/she will telephone you to discuss the outcome and the options for further treatment.
3. We have a dedicated direct line for clients to call and speak to the kennel nurse should you wish to enquire as to how your pet is. Please bare in mind that between 6.30pm - 8.30am we have phone lines for 13 other practices. If you phone during these times and the line is busy you will be asked to leave a message. The nurse will return your call as soon as she is available.
4. If your pet is going to be with us for a few days we encourage you to visit. Seeing a familiar face can really help your pet make a quick recovery.
5. Once your pet is ready to come home you can either collect from the hospital or arrange for them to be returned to your usual surgery.
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